Looking For Active Content Help? Here’s The Answer.

Two easy solutions that can help you prepare for eBay's Active Content Policy. To ensure you receive important information, please add donotreply@customers.auctiva.com to your contacts list. How To Prepare For eBay's Active Content Policy Hi arildinho, As a certified eBay provider we understand the importance of being active content-free. That's why we're offering two different services that can help you prepare for eBay's Active Content Policy. 1. Free Upgrade To 100% Active Content-Free Tools: We're automatically upgrading all older versions of the Auctiva Scrolling Gallery and Counter to the new, active content-free versions for all active listings—this way you won't have to manually revise them! To receive this free service, just verify you have a valid eBay token. We'll review your active listings and replace any older versions of the Scrolling Gallery and/or Counter with the new, active content-free versions. Once the process completes you'll receive an Auctiva account message, located on the "My Dashboard" page, where you'll be able to verify the results of the upgrade. 2. The Complete Active Content Removal Service: If you have listings that contain active content that's not related to the older versions of the Auctiva tools, don't worry—we can help with that too! Instead of manually revising all of your listings one by one, we're offering an active content auto-removal service to all sellers subscribed to a paid Auctiva plan. This automated service will not only upgrade all older versions of the Auctiva tools to the new, active content-free versions, but it will also remove other active content that's found within the listing! Here's how it works: Sign up for the Auctiva Starter, Advanced, Elite or Pro plan. Select "I want all active content removed from my listings" on the plan confirmation page. Submit your plan, and we will begin reviewing your active listings. When we find active content within a listing, we will remove it. Plus, we'll also upgrade all older versions of the Auctiva Scrolling Gallery and Counter to the new, active content-free versions. Once the process completes, you'll receive an Auctiva account message, located on the "My Dashboard" page, so you'll be able to verify the results. Please Note: Scrolling Gallery and Counter settings are upheld to ensure a smooth transition. If we're unable to access a listing due to eBay's listing revision restrictions, you will receive an informative Auctiva notification, located in the "My Account" drop down menu, for that particular listing. What's Next? New Listing Templates: We're almost finished developing the new, mobile-responsive and active content-free Listing Templates and expect them to be available in the near future. The Auctiva App: Get ready for a new, easy and convenient way to upload and edit your product photos! The Auctiva image editor app is almost ready and should be in stores in just a couple of months. Have Questions? If you have any questions or need help getting started, just contact us—we're here to help. Happy selling, The Auctiva Team SELL MORE KEEP IN TOUCH F.Y.I. Privacy Policy Terms of Service This email was sent to you by Auctiva, an OpenSky company. To unsubscribe, review your Auctiva account preferences. OpenSky 527 Flume St., Chico, CA 95928 Copyright © 1999-2017 Auctiva.com. All rights reserved. Auctiva's Email Security Pledge: Auctiva takes the security of your account and personal information very seriously. Here's how you can verify this email is authentic: Confirm that the message greeting contains your Auctiva username. Hover your mouse over each link and look at the address that shows in the lower left of your screen. Make sure the destination site is an Auctiva.com domain. If you don't see all of the above, please forward this email to abuse@auctiva.com.