Dear arildinho,
I hope you have already heard that, starting in July, we are going to start charging for some of our services. We did not come to this decision lightly. Recent eBay changes greatly restricted, and ultimately eliminated, a critical revenue stream for our company. You can read more from me about what happened here.
We want to make this transition as easy as possible for you. You'll have until June 30th to evaluate and select a pricing plan that is most affordable for you. We have created three ways to help you do that.
Let us help you pick your best plan
 |  |  |
Best Plan
| Pricing Calculator
| Customer Support
|
If we have 60-90 days of eBay sales data for you, your Best Plan choice will be highlighted in our Plan Comparison table and on our individual plan pages. Just look for the sunburst symbol. | Or, you can use our Pricing Calculator to enter in your own figures and get a Best Plan suggestion and an estimate of expected fees. |
If you just want one-on-one help getting your questions answered and picking a plan, our Customer Support is here for you. Please let us know how we can help ease this transition for you. |
In addition we have a webinar planned for tomorrow, Tuesday, June 2, 2009 11:00 AM - 11:45 AM PDT, where I will be discussing what led to the pricing changes and Senior Product Manager, Tony Maxey will be reviewing the latest site enhancements. We will also have a brief Q&A section to answer some of your more pressing questions. Sign up for the webinar now.
Thank you for your business. We look forward to continuing to provide you with the services you've come to enjoy, as well as others to be developed in the future.
Sincerely,  | 
Jeff Schlicht—CEO, Auctiva Corporation |
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