Tuesday, June 9, 2009

New Cheaper Auctiva Flat Rate Pricing w/Images!


Auctiva - Powerful Solutions for Online Sellers

Dear arildinho:

First of all, I would like to start out by saying that as Auctiva's founder and CEO, I am very sorry and humbly apologize for any frustration and anxiety we caused you to experience about the future of your business over the past week and a half. I know that these recent events have greatly upset our community and I take full responsibility for that. I am asking you to give me a chance to make it right.

Flat Rate Pricing

Auctiva is officially moving to flat monthly pricing: $9.95/mo. everything included

  • 1GB Image Hosting
  • A Faster, Easier-To-Use One-page Lister
  • Bigger Supersized Images
  • Better-looking Templates
  • eBay's Most Popular Scrolling Gallery
  • Free Scheduling
  • 24/7 Customer Support
  • plus all of our other time and money saving tools

In addition to our Standard flat rate plan, we have a special Starter flat rate plan for ultra-casual sellers: $2.95/mo., up to 15 listings, 500MB image hosting.

Click Here to get Free Image Hosting

Why Change Now?

Since we first announced our new pricing structure, I've been listening to the community's concerns. Considering the frank feedback you've provided, through email, surveys, customer support cases, our community messages boards and other forums, a few facts are abundantly clear:

  • You'd prefer a simple, no-surprises flat-rate pricing structure.
  • You don't want to pay any additional FVFs.
  • You want image hosting included.
  • Your margins are tight.

If you are asking yourself, "Why didn't they just use this pricing in the beginning?" the answer is that I thought our customers would like to have the choice of picking a tailored plan based on usage. Clearly, I was wrong.

All too often, large companies fail to listen to their customers. Auctiva's brightest future includes the users who brought us this far. I am making this change now so you can get back to doing business. I sincerely hope that this pricing change allows you continue using the tools you have come to depend on.

If you have already chosen a plan and want to switch to one of the new flat rate plans, just go back and choose a new one. If you like the plan you already picked and want to stay on it, we will support that too. If you still only want to use our free marketing tools, that is still available as well. If you would like one-on-one help for any reason, contact our Customer Support team.

Thank you for your business, loyalty and understanding.


Sincerely,


Jeff Schlicht—CEO, Auctiva Corporation
 
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