Monday, November 13, 2017

Build Brand Loyalty and Reputation with Auto-Feedback

Give buyer feedback automatically and watch your seller feedback climb as well!
To ensure you receive important information, add donotreply@customers.auctiva.com to your contacts.

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Building Brand Loyalty with Auto-Feedback


Increase your own feedback and generate buyer confidence


Hi arildinho,

As an eBay seller you know feedback is important. Auctiva's Auto-Feedback tool is designed to automate the task of leaving your buyers positive feedback, removing a tedious task from your daily workflow. More importantly, leaving this positive feedback for your customers makes it far more likely that they'll return the favor.

The Auto-Feedback tool gives you the ability to customize a set of messages that Auctiva will continuously interchange. This system can help save you time and effort while increasing your feedback rating by encouraging others to leave feedback in return.

One-Page Lister

List products quickly on eBay with Auctiva's One-Page Lister. This powerful tool enables you to quickly enter shipping and billing information, add product images and any additional product data to help make shoppers become buyers.  Plus you have the ability to create brand new listings with just a few clicks using Auctiva Profiles.



Listing Templates

Listing Templates are a great way to highlight your products and standout on eBay. Recently released, all templates now come with the Supersized Image feature!


  Auctiva Listing Templates display up to 24 of your product images and  come with a "click to supersize" feature, which allows your buyers to see all of the fine details of your product, generally leading to a quicker purchase. Plus all Listing Templates are mobile responsive, meaning your listing will look great to both desktop and mobile shoppers. Each month we continue to grow the variety of designs available––check out the Listing Template designs that are now available!


Image Hosting & Mobile App 

Auctiva plans all come with secured image hosting, a powerful tool for storing, sharing and publishing your photos. 


If you're creating new listings for the holiday season, be sure to get Auctiva's free image app to streamline the photo editing and uploading process––available for both Android and iOS!


Live Chat & Phone Support

Auctiva customer support is available through email 24/7 to all sellers, no matter what plan you're on!  The Elite and Pro plans include Live Chat & Phone Customer Support at no additional cost and the Starter and Advanced plans can opt in to Phone Support for an additional $5.95 per month. Don't struggle with listing products or understanding eBay policy changes, let us help! Support is available via live chat, phone support and email.

Be sure to take a look at all of the features available and please, don't hesitate to contact us if you have any questions.

Happy Selling,

The Auctiva Team


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